1. Shipment

The costs for packaging and postage will be listed separately when the order is placed. Packaging and postage will be paid by the customer. The postage of the package tariff is adjusted according to the Swiss Post.

The place of fulfillment for all deliveries is Greifensee.  The risk of transportation is transferred to the customer once the product has left the company's building or is given to the post, the package delivery service or any other carrier.

2.  Delivery Schedule

Specific delivery schedules cannot be arranged. Listed delivery times are given as an approximation.

The customer assumes responsibility to accept the delivered product.

In the event of supply failure, war, critical changes in currency, acts of God, official orders, loss of workforce, disruption of operations, fire or strike, PaperCandy cannot be held responsible for failure to deliver and will be exempt from its compliance obligation.

If the delivery of the product is delayed, the customer can only claim for indemnity if the supplier has acted with willful misconduct or gross negligence. The financial liability of the supplier applies only to the net value of the product. The supplier is not liable for loss of profits, consequential harms or damage caused to a third party.

3. Shipment Terms

If the ordered product is not available, PaperCandy reserves the right not to provide the service.

Unavailable products are listed as “out of stock “. As a registered customer you will be notified when the product will be re-deliverable. PaperCandy is not liable if the product is permanently undeliverable.

PaperCandy cannot be held liable for nonperformance or late-fulfilled contracts due to an act of God or in the event of a contractor's shipment failure. PaperCandy does not assume responsibility for late or impossible deliveries due to incorrect or incomplete addresses.

4. Payment

As long as no other written arrangement has been made, the payment is due within 30 days of the billing date.

PaperCandy accepts secure payment with most credit cards (via PayPal), Paypal, prepayment by e-banking (without deposit slip) or payment on invoice (deposit slip, only for orders with a Swiss billing address). Orders from foreign countries can only be placed when paying in advance with credit card via PayPal, by Paypal or by bank transfer.

Prepayment can be made to the following account: Postal account 60-263482-6, IBAN:

CH180900000060263482, PaperCandy, Tumigerstrasse 2, 8606 Greifensee, Switzerland.

Please note that every order is legally binding. The product remains property of PaperCandy until full payment has been received. PaperCandy reserves the right to request prepayment if the product price is equal or higher than 200 Swiss francs.

If payment is not received within 30 days, PaperCandy will first send a payment reminder by email and text message. If the customer remains non-responsive in paying, PaperCandy reserves the right to send a dunning letter including a reminder charge of CHF 10.-.

If no payment has been received within 10 days of the dunning letter date, PaperCandy will  contract a debt collection agency. If this does not lead to the payment, legal actions will be taken. All ensuing costs of debt collection and legal actions will be billed to the customer.

PaperCandy © 12.03.2017